Privacy Policy

Privacy Policy for ConstructLink

Last Updated: 01/01/2025

Introduction

ConstructLink ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application (collectively, the "Platform").

Information We Collect

Personal Information

We collect information that you provide directly to us:

  • Name and contact information
  • Email address and phone number
  • Billing and payment information
  • Business information (for service providers)
  • Professional credentials and licenses
  • Account login credentials
  • Profile information and preferences
  • Service history and transactions

Automatically Collected Information

When you use our Platform, we automatically collect:

  • Device information (type, operating system, browser)
  • IP address and location data
  • Usage data and interactions with our Platform
  • Access times and duration
  • App performance data
  • Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for:

Core Platform Operations

  • Processing service requests and transactions
  • Matching clients with service providers
  • Managing user accounts and profiles
  • Processing payments and refunds
  • Communicating about services and bookings

Platform Improvement

  • Analyzing usage patterns and trends
  • Improving user experience
  • Developing new features
  • Troubleshooting technical issues
  • Personalizing content and recommendations

Communication

  • Sending service updates and notifications
  • Providing customer support
  • Sending marketing communications (with consent)
  • Responding to inquiries
  • Sending administrative messages

Information Sharing and Disclosure

We Share Information With:

  • Service providers and contractors necessary for our operations
  • Payment processors for transaction handling
  • Third-party service providers for analytics and platform improvement
  • Law enforcement when required by law
  • Other users as necessary for service delivery (limited to essential information)

We Do Not:

  • Sell your personal information to third parties
  • Share your information for marketing purposes without consent
  • Disclose more information than necessary for service delivery

Data Security

We implement appropriate security measures:

  • Encryption of sensitive data
  • Regular security assessments
  • Access controls and authentication
  • Secure data storage
  • Regular security updates
  • Employee training on data protection

Your Rights and Choices

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Control cookie settings
  • Export your data
  • Withdraw consent

Data Retention

We retain your information:

  • As long as necessary for service provision
  • As required by law
  • Until you request deletion
  • For legitimate business purposes

Children's Privacy

We do not knowingly collect information from children under 13. If we learn we have collected such information, we will delete it immediately.

International Data Transfers

If we transfer data internationally, we ensure appropriate safeguards are in place to protect your information.

Cookie Policy

We use cookies and similar technologies to:

  • Maintain your preferences
  • Analyze usage patterns
  • Improve security
  • Enable certain platform features
  • Measure marketing effectiveness

You can control cookie settings through your browser preferences.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes through:

  • Email notifications
  • Platform announcements
  • Website notices

Contact Us

For questions about this Privacy Policy or our privacy practices, contact us at: [Contact Information]

Legal Rights

Depending on your location, you may have additional rights under applicable laws:

For EU Residents (GDPR):

  • Right to access
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right to data portability
  • Right to object
  • Rights regarding automated decision-making

For California Residents (CCPA):

  • Right to know what personal information is collected
  • Right to know whether personal information is sold or disclosed
  • Right to say no to the sale of personal information
  • Right to access personal information
  • Right to equal service and price

For Other Jurisdictions:

We comply with local privacy laws and regulations in all operating regions.

Compliance and Certifications

We maintain compliance with:

  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)
  • Other applicable privacy laws and regulations

Third-Party Links and Services

Our Platform may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to read their privacy policies.

Effective Date

This Privacy Policy is effective as of 01/01/2025 and will remain in effect except with respect to any changes in its provisions in the future.

 

By using ConstructLink, you agree to this Privacy Policy. If you disagree with any part of this policy, please do not use our Platform.