Terms and Conditions

Terms and Conditions for ConstructLink

Last Updated:01/01/2025

1. Introduction

Welcome to ConstructLink. These Terms and Conditions govern your use of the ConstructLink website and mobile application (collectively, the "Platform") and all services provided through them. By accessing or using our Platform, you agree to be bound by these Terms and Conditions.

2. Definitions

  • "Platform" refers to the ConstructLink website and mobile application
  • "User" refers to any individual or entity that accesses or uses the Platform
  • "Service Provider" refers to construction professionals, suppliers, and vendors offering services through the Platform
  • "Client" refers to individuals or businesses seeking construction services or products
  • "Content" refers to all information, text, images, and materials on the Platform

3. Account Registration

3.1. To use certain features of the Platform, you must register for an account. You agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Promptly update any changes to your information
  • Accept responsibility for all activities that occur under your account

3.2. We reserve the right to suspend or terminate accounts that violate these terms.

4. Service Providers

4.1. Service Provider Obligations:

  • Maintain current licenses and insurance as required by law
  • Provide accurate service descriptions and pricing
  • Respond to inquiries and bookings in a timely manner
  • Deliver services as described and agreed upon
  • Comply with all applicable laws and regulations

4.2. Service Quality:

  • Maintain professional standards of service
  • Honor quoted prices and terms
  • Communicate promptly regarding scheduling and changes
  • Maintain appropriate insurance coverage

5. Clients

5.1. Client Responsibilities:

  • Provide accurate project information
  • Communicate clearly about requirements and expectations
  • Pay for services as agreed
  • Provide necessary access and cooperation
  • Respect service provider policies and procedures

6. Payments and Fees

6.1. Payment Terms:

  • All payments are processed through our secure payment system
  • Service Providers set their own rates and terms
  • Platform fees are clearly disclosed
  • Refund policies are determined by Service Providers
  • We may charge service fees for Platform use

6.2. Disputes:

  • Payment disputes must be reported promptly
  • We provide a dispute resolution process
  • We reserve the right to hold funds pending dispute resolution

7. Platform Rules and Prohibited Activities

Users agree not to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Post false or misleading information
  • Harass or harm other users
  • Manipulate platform ratings or reviews
  • Circumvent platform fees
  • Share account credentials
  • Upload malicious content
  • Scrape or copy platform data

8. Privacy and Data Protection

8.1. We collect and process personal data as described in our Privacy Policy.

8.2. Users agree to:

  • Review our Privacy Policy
  • Obtain necessary consents for sharing others' information
  • Use personal data only as permitted
  • Protect confidential information

9. Intellectual Property

9.1. Platform Content:

  • All Platform content is protected by intellectual property rights
  • Users may not copy or redistribute Platform content
  • Service Providers retain rights to their own content

9.2. User Content:

  • Users grant us license to use submitted content
  • Users warrant they have rights to shared content

10. Liability and Disclaimers

10.1. Platform Role:

  • We are a marketplace, not a service provider
  • We do not guarantee service quality
  • We are not responsible for service provider conduct
  • We do not verify all user information

10.2. Limitation of Liability:

  • We are not liable for indirect damages
  • Our liability is limited to direct damages
  • We are not liable for force majeure events
  • Users assume risks of platform use

11. Termination

11.1. We may terminate or suspend access to our Platform:

  • For Terms violations
  • For illegal activity
  • For extended inactivity
  • At our discretion

11.2. Effect of Termination:

  • Outstanding obligations remain in effect
  • Certain terms survive termination
  • Account data may be deleted

12. Changes to Terms

12.1. We reserve the right to modify these Terms:

  • With notice of material changes
  • Changes effective upon posting
  • Continued use indicates acceptance

13. Governing Law and Jurisdiction

13.1. These Terms are governed by Zambian law.

13.2. Disputes will be resolved in Zambian courts.

14. Contact Information

For questions about these Terms, contact us at: hello@contructlink.app

15. Severability

If any provision of these Terms is found invalid, other provisions remain in effect.

 

By using ConstructLink, you acknowledge that you have read, understood, and agree to these Terms and Conditions.